Leeann Dufendock,

Utilities Billing Manager
(419)855-7791 ext. 204
ldufendock@genoaohio.org

 

 

Please note:
You will see a minimum INF (infrastructure charge) on your utility bill of $2.00 and an additional $2.00 for every 8000 gals used. This charge is from the City of Oregon to pay for improvements to their water plant.

These improvements are to control algae bloom conditions and improve disinfection procedures.
This INF fee has been listed on the utility bills for the last year or so.

Also you will notice a GENERATION CHARGE on the new utility bills… this charge has always been included in your electric rate. The new billing system just breaks this charge out and lists it separately for you to see.

Please read the following descriptions of utility bill fees/charges:

“Excise Tax”

Electricity customers pay an excise tax on their kilowatt-hour usage. This tax is levied by the State of Ohio, and is paid to them.

“Excise Tax”

Electricity customers pay an excise tax on their kilowatt-hour usage. This tax is levied by the State of Ohio, and is paid to them.

“Electric Generation Charge”

Electric customers will notice an Electric Generation Charge on utility bills. This charge has previously been included in your electric rate, the new billing system (used from 2020 onward) now itemizes this specific fee and lists it separately.

This charge is used to maintain the Village’s diesel-powered electricity generators, which provide electricity for the system during peak hours throughout the year. The system reduces the need to buy electricity from the grid at peak hour rates (when electricity is often most expensive), thereby saving customers money and ultimately reducing your electricity expenses over the year.

Do you need help?

If you have a question,
feel free to contact us

Call us at (419) 855-7791 or click the button below to send a message. 

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