Leeann Dufendock

Utilities Billing Manager,
Genoa Administration office ext. 204

The Village of Genoa now offers more options for receiving and paying your Utility bill.

To help receive your utility bills in a more timely fashion, the Village has moved to a new software that will allow residents to receive there Utility bill via email, pay online or have your bill automatically deducted from your bank account. Paper bills are still available through the mail (US postal Service), and payment may still be mailed, dropped off , made over the phone, or put in the Drop Box at the Administration Office.

Options available

  1. Receiving your utility bill via e-mail
  2. Pay your utility bill over the phone be calling 1-844-774-0862. Or by calling the office at 419-855-7791 ext.204
  3. Setting up automatic payment via your bank account (E-Check).
  4. Pay your utility bill via our DROP BOX.
  5. Receiving your utility bill via postal mail
  • U.S. Mail To: Village of Genoa Administration Office 102 E. 6th St. Genoa, Ohio 43430
  • To pay online/or set up auto payment, create an account
  • Place in Village Drop Box: “New” Village Drop Box: Located left of the entrance door at Village Administration Office.
Do you need help?

If you have a question,
feel free to contact us

Call us at (419) 855-7791 or click the button below to send a message. 

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